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Manager Training Services
Functieomschrijving
We seek an enthusiastic and motivated individual to join our team in a full-time role as Manager of Training Services at the
CAE Training Centre in Amsterdam.
Somethimes you also have to go to CAE Training centre in Steenokkerzeel at Brussels Airport.
Essential Duties and Responsibilities
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Act as line manager for Training Manager &/or instructors
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Report any concerns with sufficient staffing levels to the Deputy Head of Training
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Support, supervise, guide, lead the ground school, and flight simulation training instructors
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In collaboration with the Deputy Head of Training and CFI, manage instructors’ performance issues
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Ensure that training is delivered in conformance with the ATO OM and TM, and report any discrepancy with regulations to the Deputy Head of Training
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Deal with Instructor and clients' feedback
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Responsible to report on Training KPI’s
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Promote the compliance & safety culture of the company and SMS (Safety Management Systems) & Non-Compliance reporting
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Report revision needs on all ATO courseware and manuals.
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Partner with the Sales Team to assist with potential client/cadet needs
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Other duties as requested by the Deputy Head of Training
Delegated Duties and Responsibilities
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As required represent and act on the behalf of the Deputy Head of Training
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Through the Training Managers, ground-school and flight simulation instructors ensure that training is done in strict adherence to approved Operations and Training Manuals, SOPs, and syllabi.
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Manage client training and performance issues following directives in the ATO-OM chapter 7 and escalate client’s performance issues that are beyond ATO-OM chapter 7’s scope to be managed in collaboration with the Deputy Head of Training.
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Develop renewal training footprints within the established ATO guidelines.
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Act as a signatory on behalf of the Head of Training
Profiel
Required Qualifications
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Bachelor's degree from an accredited university, or relevant experience
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Valid EASA FCL
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Valid EASA SFI/TRI or SFE/TRE Rating
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EASA ATPL License
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Proven Instructor Experience in ATO or OEM.
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Experience as a manager in the flight simulation and/or aviation training industry that includes supervision of active pilot training.
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Active and outstanding knowledge of the EASA regulatory framework on licensing and training organization
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Demonstrated experience with National Aviation Authority regulations.
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7+ years’ experience in the flight simulation and/or aviation training industry.
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Ability to travel to Amsterdam and Brussels Training Facilities.
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Proficient in the standard Microsoft Office suite as needed (Outlook, Word, Excel & PowerPoint)
Attributes and Competencies
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Instructor Expertise: Proficient in delivering instruction for AC, FFS, and ground training.
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Pilot Background: Extensive airline experience equips with comprehensive understanding of cockpit operations, flight environment, and overall airline structure.
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Community Engagement: Possesses natural leadership qualities, credibility, and is adept at fostering community bonds.
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Effective Team Player: Acts as a referee when needed, fostering collaboration and cohesion among team members.
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Fact Driven Leadership: Employs analytical thinking to make informed decisions, particularly in commercial settings.
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Management Proficiency: Business-minded with adeptness in budgeting, asset optimization, financial management, organizational (matrix) structure, change management, and ensuring efficient product delivery.
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Customer Relations: Prioritizes customer satisfaction, values feedback, initiates proactive communication, and ensures timely follow-up for enhanced client experience.
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Versatile Problem Solver: adept at addressing challenges with a structured approach, capable of delegation and oversight.
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Commitment to Excellence: Dedicated to achieving high standards and continuous improvement in all endeavours.
Technische competenties
- Rekening houden met de wensen en behoeften van klanten en hiernaar handelen.
- Efficiënt blijven functioneren onder sterke druk, in moeilijke situaties of bij tegenslag.
- Anderen stimuleren in hun professionele en persoonlijke ontwikkeling.
Aanbod
- 8% holiday allowance
- car lease
- 25 days of holidays
- day hours with flexibility to work over the weekends (37.5 hours per week)
Extra info
CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.
Equal Employment Opportunity
At CAE, everyone is welcome to contribute to our success. With no exception.
As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team.
At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age.
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