Hoe solliciteren?
Plaats
GB-UB34AZ HAYES
Aviato-VDAB Vacaturenummer

60642020
Je solliciteert voor deze vacature en je hebt een dossier bij VDAB of Actiris? Vergeet dan niet om je dossier aan te vullen.

Sollicitatietips nodig?

Supervisor airport baggage company

onbepaalde duur
Luchthaven omgeving

Functieomschrijving

Essential Duties & Responsibilities

Customer Sales and Service:

- Ensure staff are knowledgeable and confident about all the Company’s services and retail products
- Monitor the activities of sales staff to ensure customers receive exceptional service
- Be aware of the daily, weekly and monthly sales targets
- Be knowledgeable about all aspects of the airport environment to assist customers and passengers with any queries and ensure the staff are equally conversant
- Provide support to colleagues and Management to continuously improve operational effectiveness
- To train and coach staff through regular reviews and 1-2-1 feedback
- To achieve sales targets and KPI’s as communicated by the Company
- Ensure high standards of Visual Merchandising to create a well organised and enticing shopping environment

Security:
- Ensure staff are aware of all internal and external security procedures and regulations
- Ensure that any security issues are acted upon where necessary and reported to Management and/or appropriate authorities
-To be vigilant when dealing with product and monies ensuring that Company procedures are adhered to
- Ensure the banking is done at the end of each shift and that any discrepancies are investigated
- Work with the Terminal Manager to identify and address issues with regard to internal and external losses

Appearance
- Ensure staff maintain a well-groomed, neat and tidy appearance at all times, in line with the Company uniform and dress code
- Ensure that all necessary security passes and name badges are worn at all times

Attendance
- Contact your Line Manager if absent or late to allow for any alternative arrangements to be made
- Ensure the staff are aware of absent and sickness reporting procedures

Operation/Administration
- Ensure all staff are aware of opening and closure procedures and that any late opening or early closing is reported immediately
- Operate daily banking procedures ensuring relevant administration is up to date
- Participate and lead with stock counts as directed
- Report daily feedback on trade to the Terminal Manager and comment on factors affecting trading conditions
- Prepare staff working schedules for the stores ensuring that peak hours and the most efficient way of operating is implemented taking into account flight schedules and seasonal variances
- Assist the Terminal Manager in training, developing and leading the sales team
- Assist in review and disciplinary meetings with HR and the Terminal Manager

Health and Safety
- Be knowledgeable and ensure all staff are aware of fire evacuation procedures
- Ensure that any accidents or potential dangers to staff or customers are acted upon and reported to Management
- Ensure any Health and Safety audit reports are acted upon and actioned
- Ensure welfare of all members of staff in relation to working conditions

Profiel

· Experience of motivating and managing a team

· Commercial awareness

· Confident

· Highly organised and able to work under pressure

· Excellent communication skills

· Positive and enthusiastic with a can do attitude

. Good knowledge of English, Dutch and French

Aanbod

The employer offers a divers job in an dynamic environment with an attractive salary.

Extra info

Extra info

Contacteer Aviato voor meer informatie. jobs@aviato.be

Vereiste studies
3de graad algemeen vormend secundair onderwijs (ASO3)
3de graad technisch secundair onderwijs (TSO3)
Talenkennis
Nederlands (zeer goed)
Frans (zeer goed)
Engels (zeer goed)
Contract
Gewoon contract.
onbepaalde duur
voltijds
Arbeidsstelsel
Dagwerk
Top