Leverancier
Hoe solliciteren?
Plaats tewerkstelling
1831 DIEGEM
Contact
Mevr. Jasmin Ighreiz
Aviato-VDAB Vacaturenummer
64500047
Je solliciteert voor deze vacature en je hebt een dossier bij VDAB of Actiris? Vergeet dan niet om je dossier aan te vullen.

Op zoek naar sollicitatietips?

Word je uitgenodigd voor een sollicitatiegesprek op Brussels Airport? Goed nieuws! Dat wil zeggen dat de werkgever potentieel in je ziet. Ontdek hier:

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  • Hoe jij scoort tijdens het eerste gesprek

 

F&B service attendant

CROWNE PLAZA BRUSSELS AIRPORT

onbepaalde duur
Luchthaven omgeving
Terminal

Functieomschrijving

Your day-to-day

  • Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example
  • Look smart – wear your uniform with pride
  • Make each meal a feast for the eyes and treat for the taste buds. With your own signature flare, you’ll turn our high standards into memorable meals for every guest
  • Greet guests in a pleasant manner
  • Take beverage and food orders in a prompt and professional manner
  • Prepare beverages requested by guests using established pouring standards and drink recipes to provide a consistent product to the guests and to control costs. Coordinate food service with restaurant(s) for bar/lounge guests if applicable
  • Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable
  • Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
  • Follow established hotel safety protocols and procedures at all times. Immediately report any safety/service incident to the supervisor or manager on duty
  • Take action to solve guest problems/complaints using appropriate service recovery guidelines
  • Requisition all necessary supplies in line with hotel procedures and manage inventories
  • Receive cash and credit payments from customers; give accurate change and balance cash drawer at end of shift in line with hotel procedures
  • Check bar and seating areas for cleanliness and attractiveness ensuring all standards are aligned to company and local legislative standards. Inspect all equipment and machinery for proper operation.
  • Responsible for the right mise-en-place to perform excellent during service period
  • Perform other duties as assigned

Profiel

What we need from you

  • Look smart – wear your uniform with pride
  • Great communication skills  Basis reading, writing and math skills
  • Formal bartending training preferred.
  • Respect the sequence of service
  • Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments.
  • Ability to handle, carry or lift items weighing up to 23 kilograms.
  • Speak French/Dutch and knowledge of English

Technische competenties

  • Ik respecteer afspraken, regels en procedures.
  • Ik kan me goed aanpassen als de werkomgeving, de mensen, de arbeidsregeling verandert.
  • Ik houd rekening met de wensen en de behoeften van klanten, kennissen en vrienden. Ik respecteer de mening van de klant.
  • Ik kan met anderen samenwerken aan één taak met één doel. We helpen elkaar daarbij en we komen op voor elkaar.
  • Ik kan gemakkelijk mensen aanspreken en contacten onderhouden.

Aanbod

- Nice salary

- Becomming an IHG member

- Staff rate

- Staff canteen

- Good working envirement

- Transportation reimbursement

Vereiste studies
Geen specifieke studievereisten
Talenkennis
Frans (goed)
Engels (goed)
Nederlands (goed)
Contract
Gewoon contract.
onbepaalde duur
voltijds
Arbeidsstelsel
Dagwerk
Weekend
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