Join United as we develop the world’s leading airline.
As a United Airlines Customer Service Representative (CSR) you can play an important role in making passengers appreciate the quality of service offered by United. The positive interactions that CSRs have with passengers at the ticket counter, gate, baggage services, or red carpet rooms will have a direct positive impact on the company.
That is why we put a premium on hiring courteous, caring, and customer-focused employees who show initiative and work well in a team environment.
- The Airport Operations department keeps operations at our airports running smoothly through planning, organization and supervision.
- Help United passengers reach their destinations, with a smile.
- The United CSR (Airport Operations / Cargo) is responsible for assisting in all aspects airport processes, both operational and administrative.
Work areas include but are not limited to check in, departure gates, baggage area, and platform, and when necessary service recovery and complaint resolution are also part of the portfolio.